Customer Case Study

The French Red Cross chose N2F to digitize expense reports for its foster carers

The French Red Cross is the largest association working in the social and humanitarian field in France. It has 18,000 employees and 60,000 volunteers, and plays a key role in child protection and in supporting people in difficulty.

Industry: First aid and social action
Founded in 1864
Presence: International
Activities: Child protection, family support, social and humanitarian assistance

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The challenge

Make expense report management easier for foster carers while ensuring rigorous control and lower administrative costs.

Why N2F?

The French Red Cross was looking for a solution suited to the specific needs of the nonprofit sector, enabling precise expense tracking, a lighter administrative workload and quick adoption by employees.

“Even though some employees have little interest in new technologies, we’ve seen the tool adopted very quickly!”

Sylvain Brenet, Director of the Family Placement Service

Key figures

18,000 employees
60,000 volunteers
57 child protection activities

The benefits of N2F

“With N2F, expense report management has become smooth and intuitive, which made adoption easier even among employees who are not familiar with digital tools.”

Reduced expense report processing time
Lower administrative and postage costs
Improved expense tracking and analysis
Quick adoption by users

Implementation of N2F

N2F was rolled out at the French Red Cross in several stages:

1. Detailed specifications: Definition of specific needs and constraints
2. Pilot phase: Testing the tool with a group of key users
3. Gradual rollout: Training and onboarding of foster carers

Today, N2F is used daily by 70 people and its use continues to expand.